Cookie Policy

Who We Are

This website is operated by:

In this Cookie Policy, references to “we”, “us” and “our” mean Chimney Sweep Fireplaces & Stoves.

What Are Cookies?

Cookies are small pieces of information that can be stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies can help websites function correctly, remember preferences, understand how visitors use a website and, where permitted, support advertising and marketing.

Some cookies remain on your device only while your browser is open, while others may remain for a longer period or until they are deleted.

Similar Technologies

When we refer to “cookies” in this policy, we may also be referring to similar technologies that store information on, or access information from, your device.

These technologies may include:

• Tracking pixels
• Tags
• Scripts
• Local storage
• Advertising pixels
• Conversion tracking technologies

The rules applying to these technologies may be similar to those applying to traditional browser cookies.

Why We Use Cookies

We may use cookies and similar technologies for purposes including:

• Operating and securing our website
• Remembering your cookie preferences
• Enabling essential website functionality
• Understanding how visitors use our website
• Measuring website traffic and performance
• Identifying technical problems
• Improving our website and services
• Measuring enquiries and advertising conversions
• Supporting relevant online advertising where you have consented

Strictly Necessary Cookies

Strictly necessary cookies are used where they are essential for our website or a service you have requested to function correctly.

They may be used for purposes such as:

• Website security
• Preventing fraudulent or malicious activity
• Remembering your cookie consent choices
• Maintaining essential website functions
• Processing actions specifically requested by you

Because these technologies are necessary to provide the relevant website functionality, they may not require consent under applicable cookie rules.

Analytics Cookies

With your consent, we may use analytics technologies to understand how people use our website.

These may collect information such as:

• Pages visited
• Time spent on the website
• How visitors reached the website
• Links and buttons interacted with
• Device and browser information
• Approximate location information
• Website errors and performance information

This information helps us understand which parts of the website are useful and where improvements may be needed.

Analytics cookies that are not strictly necessary will only be used where permitted by your cookie choices.

Google Analytics

We may use Google Analytics or related Google measurement services to help us understand how visitors interact with our website.

Depending on the configuration used, Google technologies may process information about:

• Website visits
• Page views
• Traffic sources
• Devices and browsers
• Website interactions
• Conversions such as completed enquiry forms

Google may process information in accordance with its own privacy terms and policies.

Where consent is required, Google Analytics or similar optional measurement technologies should not operate unless you have agreed to the relevant category of cookies.

Advertising & Marketing Cookies

With your consent, we may use cookies, pixels or similar technologies to measure advertising effectiveness and understand whether someone who interacted with an advert later visited our website or made an enquiry.

These technologies may also be used to:

• Measure advertising conversions
• Understand which adverts generate enquiries
• Measure campaign performance
• Build advertising audiences
• Limit or improve the relevance of advertising

Advertising and marketing cookies are not essential for the basic operation of our website and will only be used where the required consent has been provided.

Meta, Facebook & Instagram

We may use technologies provided by Meta, such as the Meta Pixel, to measure the effectiveness of advertising on Facebook and Instagram.

Depending on our website configuration and your cookie choices, these technologies may help us:

• Measure visits generated by Facebook or Instagram adverts
• Measure enquiries and other conversions
• Understand advertising performance
• Create or refine advertising audiences
• Show more relevant advertising

Meta may process information collected through its technologies in accordance with its own terms and privacy policies.

Where consent is required, these technologies should not be activated until the appropriate consent has been given.

Functional Cookies

Functional cookies may help provide enhanced features or remember choices you make when using the website.

Depending on the functions available on our website, they may help remember matters such as:

• Website preferences
• Form-related information
• Display preferences
• Embedded third-party functionality

Where a functional technology is not strictly necessary, it will be treated as an optional technology where required by law.

Third-Party Content

Our website may contain content or functionality supplied by third parties.

This may include services such as:

• Google Maps
• Google services
• Facebook or Instagram content
• Videos
• Payment services
• Social media features

Third-party services may place or access cookies when their content is loaded.

Where those cookies are not strictly necessary, we will seek to manage them in accordance with your cookie choices where technically applicable.

Cookies We May Use

The exact cookies used can change as our website, analytics, advertising and third-party services are updated.

The categories below provide a general overview of the technologies that may be used on this website.

Changing or Withdrawing Consent

Where we rely on your consent for optional cookies, you can change or withdraw that consent.

You can normally do this using the cookie settings or preference controls provided on the website.

Changing your preferences will affect future use of optional cookies. Cookies that have already been placed on your device may remain until they expire or are deleted unless our consent tool is able to remove them.

Managing Cookies Through Your Browser

Most web browsers allow you to view, manage, block or delete cookies through the browser's settings.

You can usually choose to:

• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Receive notifications when cookies are being used
• Allow cookies from selected websites

Blocking all cookies may affect the operation or functionality of some websites.

How Long Cookies Last

Different cookies may remain on your device for different periods.

Some are session cookies, which generally expire when you close your browser.

Others are persistent cookies, which may remain for a specified period or until they are manually deleted.

The duration of third-party cookies is generally determined by the relevant third-party provider.

Personal Information

Some information collected through cookies or similar technologies may constitute personal information.

Where this occurs, we handle that information in accordance with our Privacy Policy and applicable data protection law.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technologies, third-party services, legal requirements or the way cookies are used.

The latest version will be published on this website and the “Last updated” date at the top of this page will be amended where appropriate.